Shipping policy

At Velmont Luxury, we aim to provide a smooth and reliable delivery experience. We currently ship orders within India only.

Please review our Shipping Policy to understand our order processing times, delivery estimates and shipping conditions.

Order Processing

Orders are generally processed within 2-4 business days.

Please note:

  • Orders are not normally processed on Sundays or public holidays.
  • Processing begins after an order has been successfully placed and confirmed.
  • You will receive order-related updates through the contact information provided during checkout.

Delivery Time

After your order has been processed, delivery generally takes approximately 5–7 business days.

Delivery timelines may vary depending on your location and the courier service.

Please note:

  • Remote locations may require additional delivery time.
  • Delivery estimates are not guaranteed and may be affected by courier operations or unforeseen circumstances.

Shipping Charges

Free shipping is currently available on all orders within India.

We reserve the right to modify our shipping policy or shipping charges in the future.

If any shipping charges apply, they will be clearly displayed during checkout before you complete your order.

Delivery Delays

We make reasonable efforts to ensure that orders are delivered within the estimated timeframe.

However, delays may occasionally occur due to circumstances beyond our reasonable control, including:

  • Weather conditions.
  • Courier service delays.
  • Public holidays.
  • Operational or logistical issues.
  • Incorrect or incomplete delivery information.
  • Remote delivery locations.
  • Other unforeseen circumstances.

We appreciate your understanding in such situations and will make reasonable efforts to assist with delivery-related enquiries.

Incorrect Delivery Information

Please ensure that your name, complete delivery address, postal code and contact details are accurate when placing your order.

Velmont Luxury may not be responsible for delays, failed deliveries or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your delivery information after placing an order, please contact us as soon as possible.

Damaged Packages

If your product arrives damaged, please contact us within 1 day of delivery.

To help us review your request, please provide:

  • Your order number.
  • A description of the damage.
  • Clear photographs or videos of the damaged product.
  • Photographs or videos of the packaging, where possible.

After reviewing the issue, we may offer an appropriate replacement or refund in accordance with our Returns & Refund Policy.

International Shipping

Velmont Luxury currently does not offer international shipping.

Orders can currently be placed for delivery within India only.

Shipping Questions & Support

If you have questions about your order, shipping status or delivery, please contact our customer support team.

Brand: Velmont Luxury

Email: velmontluxury80@gmail.com

We will make reasonable efforts to assist you with your shipping-related enquiries.

Velmont Luxury
Thank you for shopping with us.